Commercial real estate · ~1M sq ft office, Boise
Rafanelli & Nahas
Two-day, in-person AI enablement for a ~15-person commercial real-estate firm and its partners — bringing a mixed room, from skeptics to daily users, to a common, capable baseline. By the end the team was building their own Claude projects and skills on real work, including a live credit-card-reconciliation automation.
Hands-on and in-person — not Zoom, not a self-serve course — which is what drove adoption and converted the skeptics. The team left operating on their own, and the engagement created pull, not a one-off: expanding seats and recurring 1:1s plus deeper builds.
Whole team + leadership
Skeptics → daily users, one baseline
Real automations, built live
e.g., credit-card reconciliation
Created pull, not a one-off
More seats + recurring 1:1s